FAQs ABOUT WORKLINK

Whether you are an employer looking to hire or a job seeker looking for work, WorkLink Workforce Investment Board has the services to help you find the right job. We hope answers to the following frequently asked questions will get you started, but please contact us or call us at (864) 646-1515 if you have additional questions.

QUESTIONS FROM JOB SEEKERS
Q. What is a OneStop Workforce Center?
Q. What services are available at the One Stop workforce centers?
Q. Is there a fee for using the center?
Q. Do I need to make an appointment to use the resources in the OneStop Workforce Center?
Q. Where are the OneStop Workforce Centers located?
Q. What kind of jobs do you have?
Q. What is WIA and who do I contact to find out more information about WIA?
Q. Will you help me write a résumé?
Q. Do I need a high school diploma or GED to get a job?

QUESTIONS FROM EMPLOYERS
Q. How do I list a job?
Q. Can I get my job posted on the Internet?
Q. If I post a job, will applicants contact me?
Q. We have a company policy of using staffing agencies. Can we still use the system?
Q. What kind of job applicants do you have on file?
Q. What services do you have for new or small businesses?
Q. How much do services cost?
Q. Can I attend meetings of the Workforce Investment Board?

Q. What is a OneStop Workforce Center?
A. OneStop Workforce Centers are the heart of the workforce investment system under the Workforce Investment Act (WIA). These centers provide an access point to services that workers, job seekers, and businesses need. The OneStop Workforce Centers are designed to help businesses find qualified workers and help job seekers and workers obtain employment and training services to advance their careers.
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Q. What services are available at the One Stop workforce centers?
A. Information and services include:
• Job listings
• Internet access
• Labor market information
• Résumé writing assistance
• Free fax service
• Job search workshops
• Job placement services
• Community resource information
• Adult education and literacy programs
• Vocational rehabilitation services
• Senior employment assistance
• Post-secondary education
• Trade Adjustment Act
• Veterans employment and training programs
• Community-based agency assistance
• Unemployment insurance
• Assessment of skills
• Assistance with layoffs
• ADA Compliance and accommodation information
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Q. Is there a fee for using the center?
A. The WorkLink Workforce Investment Board and center partners provide basic services at no cost. Some educational and training programs have fees.
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Q. Do I need to make an appointment to use the resources in the OneStop Workforce Center?
A. Most OneStop services are available on a walk-in basis. Feel free to drop in during regular hours. You can help yourself to the resources available in the center. Reservations may be needed for workshops and specialized services.
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Q. Where are the OneStop Workforce Centers located?
A. WorkLink Workforce Investment Board established centers in Anderson, Oconee, and Pickens Counties. They are located in the South Carolina Department of Employment and Workforce offices.
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Q. What kind of jobs do you have?
A. OneStop Workforce Centers can help people discover job listings in the local area and around the country. All types of jobs are listed through SCOneStop.org. Additional listings are found on Internet sites and in newspapers.
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Q. What is WIA and who do I contact to find out more information about WIA?
A. The Workforce Investment Act is a federal program, administered at the local level, to help people who are unemployed or underemployed obtain or retain employment. Services include access to job listings, career information, labor market information, and information on services available in the community through the partners located in OneStop Workforce Centers. To learn more about career counseling and job training programs offered through the Workforce Investment Act, contact your local OneStop Workforce Center.
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Q. Will you help me write a résumé?
A. Workshops on a variety of topics are conducted at the OneStop Workforce Centers to help job seekers improve their skills when searching for a job. These topics include résumé preparation, interviewing skills, learning to use the computer, application completion and many other classes dealing with your job search. Centers also have computer software to help you prepare a resume and cover letter. Check the calendar at the bottom of the page to view upcoming workshops.
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Q. Do I need a high school diploma or GED to get a job?
A. Not necessarily, but many employers will prefer a candidate that does have a GED/high school diploma. For this reason, it is in your best interest to get information at the OneStop Workforce Center about obtaining your GED.
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QUESTIONS FROM EMPLOYERS

Q. How do I list a job?
A. You are welcome to fax, e-mail or call in a job order. There is a form that has standard information on it, but we can take information from you on your own form. Contact the staff at your local OneStop for more information.
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Q. Can I get my job posted on the Internet?
A. All jobs are posted on the Internet (unless you specify otherwise). The job listings become part of America’s Job Bank the largest employment site on the web.
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Q. If I post a job, will applicants contact me?
A. You specify how you want to be contacted. You may list a job without your organization name. Only applicants who meet the specifications you set will be referred to you. If you like, applications and resumes can be gathered for you.
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Q. We have a company policy of using staffing agencies. Can we still use the system?
A. Job listings are taken from any employer including staffing agencies. To recruit additional applicants, you may want to encourage your staffing agency to list with the system.
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Q. What kind of job applicants do you have on file?
A. OneStop Workforce Centers serve the general public. People with a wide range of experience and abilities utilize them. One-third of center clients are already working and looking to make a career change. Centers have access to a large pool of skilled workers who are not currently working due to plant closures.
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Q. What services do you have for new or small businesses?
A. All businesses large or small are given the same attention. Small businesses might be especially interested in recruitment and screening services. By listing a job with the system, you can save the expense of an advertisement and avoid the hassles of being contacted by unqualified applicants. Interview space, copier, fax machine, and computers are available for companies who wish to interview at the Center.
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Q. How much do services cost?
A. Most basic services are provided at no cost through the WorkLink Workforce Investment Board and partner agencies.
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Q. Can I attend meetings of the Workforce Investment Board?
A. All meetings are open to the public. The Board meets the second Wednesday every other month starting in January. Meetings are held at the Madren Center on the Clemson University Campus. Meetings begin at 1:00 p.m.
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